Updating a forgotten password

Each user has their own unique password which they use to log into ProjectTeam.com. It is recommended to update your password often.

There are two main areas in ProjectTeam.com where you can update your password.

The first option is to reset your password from the main login screen. This process is helpful for users that can't remember their password and are unable to log in. The second option is to reset your password from the My Page screen.

Password Requirements

When resetting your password, you must meet the minimum requirements which include:

• Include at least one letter character (a, b, c, d, etc.)

• Include at least one numeric character (1, 2, 3, 4, etc.)

• Include at least one capital letter (A, B, C, D, etc.)

• Include at least one special character (! @ # $ % etc.)

• Include at least 8 characters in total

Forgot Password (Reset from Log In Screen)

1. Navigate to the ProjectTeam.com log in screen (https://app.projectteam.com/User#/user-login)

2. On the log-in page, click the Forgot your password? link

3. Enter your email address and then click Reset Password

4. Open the email that you receive (the email may take a couple of minutes to receive. If you do not receive an email, check your junk inbox or make sure you entered the correct email address)

5. In the email, click the Reset Password button link

6. Enter a New Password and again in the Confirm New Password

7. Click the Reset Password button

8. You will be redirected to the login page, use your new password to log in successfully

Update Password (From My Page Screen)

1. Log in to ProjectTeam.com using your email and password

2. Click the "..." dropdown next to the Edit Profile button 

3. From the list, choose Change Password

4. Enter your current password, then type in your new password twice

5. Click the Save button to close the modal window