New to ProjectTeam.com? No problem. We have several resources to help you get the most out of the system.
Getting started with any new software can be challenging, but we offer several resources to help as you familiarize yourself with ProjectTeam.com and get you feeling like an expert in no time.
Knowledge base
You are currently reading the first article of our knowledge base. You have access to all articles included in our knowledge base 24/7/365 and we encourage you to start here whenever you have a question regarding functionality in ProjectTeam.com.
You can get to our knowledge base in many different ways including:
- Bookmarking the URL (https://help.projectteam.com/)
- Clicking the Help Center link on our commercial website
- Clicking the View help pages link under your name inside the ProjectTeam.com application.
Tip: As you are reading through knowledge base articles, add your feedback to the "Was this article helpful?" question at the bottom of each screen. This helps us focus our attention on the most used articles and provide you with better instructions on ProjectTeam.com functionality.
Release notes
At ProjectTeam, we believe in releasing new features and bug fixes early and often. For the most part, that means releasing new product updates every other month.
Along with an email, we post a summary of each release in the Release Notes section of this knowledge base. Read more here.
Recorded webinars
Sometimes, it helps to take a step back and watch a video to help you understand major features within ProjectTeam.com. For that reason, we created a page where you can watch recorded videos of past webinar presentations.
A great webinar to start with is our "Introduction to ProjectTeam.com" presentation. We also have videos for change management, drawing management, reporting, and more.
Watch recorded webinars here.
Join us on LinkedIn
LinkedIn is a professional social network. You can use LinkedIn to find the right job or internship, connect and strengthen professional relationships, and learn the skills you need to succeed in your career.
Follow us on LinkedIn to keep up with ProjectTeam.com related news, updates, and trending topics.
Also, you can add ProjectTeam.com as a skill on your profile. Adding a skill will boost the strength of your LinkedIn profile and help other ProjectTeam.com users find you. If you are open to new job opportunities, recruiters also search for certain skills when hiring for a new role, so adding ProjectTeam.com as a skill makes it easier to find you.
Contact technical support
Standard support is available to all ProjectTeam.com users. You can contact support in the following ways:
- Chat - use the chat icon on the bottom right of this screen to enter a new support ticket or chat with a live representative.
- Email - send an email to support@projectteam.com and one of our support specialists will get back to you with a detailed response.
Advanced support is available to paying users and includes phone support in addition to the support options above:
- Phone - call (703) 961-1007 option 5 to get in contact with a live support representative. If all representatives are busy at the time of your call, leave a detailed voicemail message and someone will return your call as soon as possible.